When one hears “counseling” they often assume that something is wrong that needs to be fixed. At times this can be true, but counseling can also help to sort out the implications of information as well as any resulting decisions that are required.
Counseling for the LGBTQ community, although at times can be similar as with the infertility patient, it begins from a very different perspective. The role of the counselor is to help one navigate whatever issues are relevant to their situation and provide psycho-education and support as needed.
Coming to an infertility clinic as a patient who does not have a diagnosis is a very different experience. Although both come to “build a family”, the LGBTQ community typically is not expecting to overcome a medical diagnosis.